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Microsoft Outlook 2003 Keyboard Shortcuts
In the Help Pane
F1 Display the Help Pane.
F6 Switch between the Help Pane and the active application.
TAB Select the next item in the Help Pane.
Shift+TAB Select the previous item in the Help Pane.
ENTER Perform the action for the selected item.
UP ARROW and DOWN ARROW In a Table of Contents, select the next and previous item, respectively.
LEFT ARROW and RIGHT ARROW In a Table of Contents, expand and collapse the selected item, respectively.
ALT+LEFT ARROW Move back to the previous Task Pane.
ALT+RIGHT ARROW Move forward to the next Task Pane.
CTRL+SPACE Open the menu of Pane options.
CTRL+F1 Close and reopen the current Task Pane.
RIGHT ARROW Expand a +/- list.
LEFT ARROW Collapse a +/- list.
In the Help window
TAB Select the next hidden text or hyperlink, or Show All or Hide All at the top of a topic
Shift+TAB Select the previous hidden text or hyperlink, or the Browser View button at the top of a Microsoft Office Web site article
ENTER Perform the action for the selected Show All, Hide All, hidden text, or hyperlink
ALT+LEFT ARROW Move back to the previous Help topic.
ALT+RIGHT ARROW Move forward to the next Help topic.
CTRL+P Print the current Help topic.
ALT+U Change whether the Help window appears connected to (tiled) or separate from (untiled) the active application.
In the Help window
TAB Select Show All or Hide All at the top of a topic; the next hidden text or hyperlink; or the Browser View button at the top of a Microsoft Office Web site article.
Shift+TAB Select the previous hidden text, hyperlink, Show All, or Hide All
ENTER Perform the action for the selected Show All, Hide All, hidden text, or hyperlink
ALT+F4 Close the Help window
Use the Help topic pane
ALT+RIGHT ARROW Go to the next Help topic
ALT+LEFT ARROW Go to the previous Help topic
TAB Select the next hidden text or hyperlink, or Show All or Hide All at the top of a topic
Shift+TAB Select the previous hidden text or hyperlink, or the Browser View button at the top of a Microsoft Office Web site article.
ENTER Perform the action for the selected Show All, Hide All, hidden text, or hyperlink
UP ARROW or DOWN ARROW Scroll toward the beginning or end of a Help topic
PAGE UP or PAGE DOWN Scroll toward the beginning or end of a Help topic in large increments
HOME or END Go to the beginning or end of a Help topic
CTRL+P Print the current Help topic
CTRL+A Select the entire Help topic
CTRL+C Copy the selected items to the Clipboard
Shift+F10 Display a shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHFT+F10.)
Use menus and toolbars
F10 or ALT Select the menu bar (menu bar: The horizontal bar below the title bar that contains the names of menus. A menu bar can be the built-in menu bar or a custom menu bar.), or close an open menu and submenu at the same time
TAB or Shift+TAB When a toolbar (toolbar: A bar with buttons and options that you use to carry out commands. To display a toolbar, press ALT and then SHFT+F10.) is selected, select the next or previous button or menu on the toolbar
CTRL+TAB or CTRL+Shift+TAB When a toolbar is selected, select the next or previous toolbar
ENTER Open the selected menu, or perform the action for the selected button or command
Shift+F10 Display the shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHFT+F10.) for the selected item
ALT+SPACEBAR Display the window shortcut menu (Control menu)
DOWN ARROW or UP ARROW When a menu or submenu is open, select the next or previous command
LEFT ARROW or RIGHT ARROW Select the menu to the left or right. When a submenu is open, switch between the main menu and the submenu.
HOME or END Select the first or last command on the menu or submenu
ESC Close an open menu. When a submenu is open, close only the submenu.
Shift+DOWN ARROW When a menu is selected, display the list of commands
CTRL+DOWN ARROW When a personalized menu is open, display the full set of commands
CTRL+ESC Display the Start menu
F11 Enter a name in the Find a Contact box
Use dialog boxes
TAB Move to the next option or option group
Shift+TAB Move to the previous option or option group
CTRL+TAB Switch to the next tab in a dialog box
CTRL+Shift+TAB Switch to the previous tab in a dialog box
Arrow keys Move between options in an open drop-down list, or between options in a group of options
SPACEBAR Perform the action assigned to the selected button; check or clear the selected check box
First letter of an option in a drop-down list Open the list if it is closed and move to that option in the list
ALT+ the letter underlined in an optn Select an option; select or clear a check box
ALT+DOWN ARROW Open a selected drop-down list
ESC Close a selected drop-down list; cancel a command and close a dialog box
ENTER Perform the action assigned to a default button in a dialog box
Use edit boxes within dialog boxes
HOME Move to the beginning of the entry
END Move to the end of the entry
LEFT ARROW or RIGHT ARROW Move one character to the left or right
CTRL+LEFT ARROW Move one word to the left
CTRL+RIGHT ARROW Move one word to the right
Shift+LEFT ARROW Select or unselect one character to the left
Shift+RIGHT ARROW Select or unselect one character to the right
CTRL+Shift+LEFT ARROW Select or unselect one word to the left
CTRL+Shift+RIGHT ARROW Select or unselect one word to the right
Shift+HOME Select from the insertion point to the beginning of the entry
Shift+END Select from the insertion point to the end of the entry
Use the Open, Save As, and Insert File dialog boxes
ALT+1 Go to the previous folder
ALT+2 Up One Level button: open the folder up one level above the open folder
ALT+3 Search the Web button: close the dialog box and open your Web search page (search page: A page from which you can find and go to other Internet sites or to documents on an intranet. Many search pages provide various ways to search, such as by topic, by keyword, or by matches to user queries.)
ALT+4 Delete button: delete the selected folder or file
ALT+5 Create New Folder button: create a new folder
ALT+6 Views button: switch among available folder views
ALT+7 or ALT+L Tools button: show the Tools menu
Shift+F10 Display a shortcut menu (shortcut menu: A menu that shows a list of commands relevant to a particular item. To display a shortcut menu, right-click an item or press SHFT+F10.) for a selected item such as a folder or file
TAB Move between options or areas in the dialog box
F4 or ALT+I Open the Look in list
F5 Refresh the file list
Use program windows
ALT+TAB Switch to the next window
ALT+Shift+TAB Switch to the previous window
ALT+F4 Close the selected program window; if this is the only open window, closes the program
Shift+F6 Move to a pane from another pane in the program window (counterclockwise direction)
CTRL+F6 When more than one window is open, switch to the next window
CTRL+Shift+F6 Switch to the previous window
CTRL+F7 When a document window is not maximized, performs the Move command (on the Control menu for the window). Use the arrow keys to move the window, and, when finished, press ESC.
CTRL+F8 When a document window is not maximized, performs the Size command (on the Control menu for the window). Use the arrow keys to resize the window, and, when finished, press ESC.
CTRL+F9 Minimize a window to an icon (works only for some Microsoft Office programs)
PRINT SCREEN Copy a picture of the screen to the Clipboard
ALT+PRINT SCREEN Copy a picture of the selected window to the Clipboard
For basic navigation
CTRL+1 Switch to Mail
CTRL+2 Switch to Calendar
CTRL+3 Switch to Contacts
CTRL+4 Switch to Tasks
CTRL+5 Switch to Notes
CTRL+6 Switch to Folder List in Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.)
CTRL+7 Switch to Shortcuts
CTRL+COMMA Next item (with item open)
CTRL+PERIOD Previous item (with item open)
F6 or CTRL+Shift+TAB Switch between the Folder List and the main Outlook window
TAB Move among the Outlook window, the Navigation Pane, and the Reading Pane
Arrow keys Move around within the Navigation Pane
CTRL+Y Go to a different folder
PLUS or MINUS SIGN on the numeric keypad Expand/collapse a group (with a group selected) in the Navigation Pane
Left and right arrow keys Collapse/expand a group in the e-mail message list
To create an item or file
CTRL+Shift+A Appointment
CTRL+Shift+C Contact
CTRL+Shift+L Distribution list
CTRL+Shift+X Fax
CTRL+Shift+E Folder
CTRL+Shift+J Journal entry
CTRL+Shift+Q Meeting request
CTRL+Shift+M Message
CTRL+Shift+N Note
CTRL+Shift+H new Office document.
CTRL+Shift+S Post in this folder
CTRL+Shift+P Search Folder
CTRL+Shift+K Task
CTRL+Shift+U Task request
For all items
Shift+F1 Display ScreenTip for the active element
CTRL+S or Shift+F12 Save
ALT+S Save and Close, Send
F12 Save As
CTRL+Z or ALT+BACKSPACE Undo
CTRL+D Delete
CTRL+P Print
CTRL+Shift+Y Copy item
CTRL+Shift+V Move item
CTRL+K (using the Outlook e-mail editor) Check names
F7 Check spelling
CTRL+Shift+G Flag for follow-up
CTRL+F Forward
ALT+S Send/post/invite all
F3 or CTRL+E Find items
F4 Search for text in items
Shift+F4 Find next during text search
CTRL+Shift+F Use Advanced Find
CTRL+Shift+P Create a new Search Folder
F2 Turn on editing in a field (except icon view)
For e-mail
CTRL+Shift+I Switch to Inbox
CTRL+Shift+O Switch to Outbox
CTRL+TAB (with focus on the To line) and then TAB to the Accounts button Choose the account from which to send a message
ALT+S Send
CTRL+R Reply to a message
CTRL+Shift+R Reply all to a message
CTRL+ ALT+J Mark a message as not junk
CTRL+Shift+I Display blocked external content (in a message)
CTRL+ Shift+S Post to a folder
CTRL+M or F9 Check for new mail
UP ARROW Go to the next message
DOWN ARROW Go to the previous message
ALT+ UP ARROW Go to the row above (message or group heading)
ALT+ DOWN ARROW Go to the row below (message or group heading)
CTRL+N Compose a new message
CTRL+O Open a received message
CTRL+Shift+B Display the Address Book
CTRL+Shift+O Convert an HTML or RTF message to plain text
INSERT Add a Quick Flag to a message
CTRL+Shift+G Display the Flag for Follow Up dialog box
CTRL+Q Mark as read
CTRL+Shift+W Show the menu to download pictures, change automatic download settings, or add a sender to the Safe Senders List.
For Calendar
ALT+C Accept
ALT+D Decline
For Contacts
CTRL+Shift+D Dial
F11 Enter a name in the Find a Contact box
For Tasks
ALT+C Accept
ALT+D Decline
To format text
ALT+O Display the Format menu
Shift+F3 Switch case (with text selected)
CTRL+B Add bold
CTRL+Shift+L Add bullets
CTRL+I Add italics
CTRL+T Increase indent
CTRL+Shift+T Decrease indent
CTRL+L Left align
CTRL+E Center
CRTL+U Underline
CTRL+] Increase font size
CTRL+[ Decrease font size
CTRL+X or Shift+DELETE Cut
CTRL+C or CTRL+INSERT Copy
CTRL+V or Shift+INSERT Paste
CTRL+Shift+Z or CTRL+SPACEBAR Clear formatting
To add Web information to items
CTRL+left mouse button Edit a URL in the body of an item
Shift+left mouse button Specify a Web browser
CTRL+K Insert a hyperlink (When using Word as e-mail editor only)
For print preview
CTRL+F2 Open print preview
ALT+P Print a print preview
ALT+S or ALT+U Print preview page setup
ALT+Z Zoom
ALT+C Close print preview
For send/receive
F9 Starts send/receive for all defined Send/Receive groups with Include this group in Send/Receive (F9) selected. This can include headers, full items, specified folders, items less than a specific size, or any combination that you have defined.
Shift+F9 Starts a send/receive for current folder retrieving full items (header, item, and any attachments)
Table view - general use
ENTER Open an item
CTRL+A Select all items
PAGE DOWN Go to the item at the bottom of the screen
PAGE UP Go to the item at the top of the screen
Shift+UP ARROW or Shift+DOWN ARROW Extend or reduce the selected items by one item
CTRL+UP ARROW or CTRL+DOWN ARROW Go to the next or previous item without extending the selection
CTRL+SPACEBAR Select or unselect the active item
CTRL+HOME or CTRL+END (with in-cell editing disabled) Move every item in the selection to the top or bottom in the list order
Table view - with a group selected
ENTER or RIGHT ARROW Expand the group
ENTER or LEFT ARROW Collapse the group
UP ARROW Select the previous group
DOWN ARROW Select the next group
HOME Select the first group
END Select the last group
NUM - Collapses the group
NUM+ Expands the group
RIGHT ARROW Select the first item on screen in an expanded group or the first item off screen to the right
Table view - for all groups
CTRL+NUM - Collapses all groups
CTRL+NUM+ Expands all groups
Day/week/month view - all three
ALT+key for number of days View from 1 through 9 days
ALT+0 (ZERO) View 10 days
ALT+HYPHEN SIGN Switch to weeks
ALT+EQUAL SIGN Switch to months
CTRL+TAB or F6 Move between Calendar, TaskPad, and the Folder List
Shift+TAB Select the previous appointment
LEFT ARROW Go to the previous day
RIGHT ARROW Go to the next day
ALT+LEFT ARROW Move selected item to the previous day when multiple days appear
ALT+RIGHT ARROW Move selected item to the next day when multiple days appear
ALT+DOWN ARROW Go to the same day in the next week
ALT+UP ARROW Go to the same day in the previous week
Day view
HOME Select the time that begins your work day
END Select the time that ends your work day
UP ARROW Select the previous block of time
DOWN ARROW Select the next block of time
PAGE UP Select the block of time at the top of the screen
PAGE DOWN Select the block of time at the bottom of the screen
Shift+UP ARROW or DOWN ARROW Extend or reduce the selected time
With the cursor in the appointment, ALT+UP ARROW or DOWN ARROW Move an appointment
With the cursor in the appointment, ALT+Shift+UP ARROW or DOWN ARROW Change an appointment start or end time
ALT+DOWN ARROW Move selected item to the same day in the next week
ALT+UP ARROW Move selected item to the same day in the previous week
Week or Month views
HOME Go to the first day of the week
END Go to the last day of the week
PAGE UP Go to the same day of the week in the previous week (or 5 weeks previous if viewing by month)
PAGE DOWN Go to the same day of the week in the next week (or 5 weeks ahead if viewing by month)
ALT+UP, DOWN, LEFT, or RIGHT ARROW Move the appointment up, down, left, or right
Shift+LEFT, RIGHT, UP, or DOWN ARROW; or Shift+HOME or END Change the duration of the selected block of time
Date Navigator
ALT+HOME Go to the first day of the current week
ALT+END Go to the last day of the current week
ALT+UP ARROW Go to the same day in the previous week
ALT+DOWN ARROW Go to the same day in the next week
ALT+PAGE UP Go to the first day of the month
ALT+PAGE DOWN Go to the last day of the month
Address card - general use
Type one or more letters of the name the card is filed under or of the field you are sorting by Select a specific card in the list
UP ARROW Select the previous card
DOWN ARROW Select the next card
HOME Select the first card in the list
END Select the last card in the list
PAGE UP Select the first card on the current page
PAGE DOWN Select the first card on the next page
RIGHT ARROW Select the closest card in the next column
LEFT ARROW Select the closest card in the previous column
CTRL+SPACEBAR Select or unselect the active card
Shift+UP ARROW Extend the selection to the previous card and unselect cards after the starting point
Shift+DOWN ARROW Extend the selection to the next card and unselect cards before the starting point
CTRL+Shift+UP ARROW Extend the selection to the previous card, regardless of the starting point
CTRL+Shift+DOWN ARROW Extend the selection to the next card, regardless of the starting point
Shift+HOME Extend the selection to the first card in the list
Shift+END Extend the selection to the last card in the list
Shift+PAGE UP Extend the selection to the first card on the previous page
Shift+PAGE DOWN Extend the selection to the last card on the last page
Address card - move between cards without changing the selection
CTRL+DOWN ARROW To the next card
CTRL+UP ARROW To the previous card
CTRL+HOME To the first card in the list
CTRL+END To the last card in the list
CTRL+PAGE UP To the first card on the previous page
CTRL+PAGE DOWN To the first card on the next page
CTRL+LEFT ARROW To the closest card in the previous column
CTRL+RIGHT ARROW To the closest card in the next column
F2 To a field in the active card
Address card - move between fields in a card
TAB Move to the next field and, from the last field of a card, move to the first field in the next card
Shift+TAB Move to the previous field and, from the first field of a card, move to the last field in the previous card
ENTER Move to the next field, or add a line to a multi-line field
Shift+ENTER Move to the previous field without leaving the active card
F2 Display the insertion point in the active field to edit text
Address card - move between characters in a field
ENTER Add a line in a multi-line field
HOME Move to the beginning of a line
END Move to the end of a line
PAGE UP Move to the beginning of a multi-line field
PAGE DOWN Move to the end of a multi-line field
UP ARROW Move to the previous line in a multi-line field
DOWN ARROW Move to the next line in a multi-line field
LEFT ARROW Move to the previous character in a field
RIGHT ARROW Move to the next character in a field
Timeline - when an item is selected
LEFT ARROW Select the previous item
RIGHT ARROW Select the next item
Shift+LEFT ARROW or Shift+RIGHT ARROW Select several adjacent items
CTRL+LEFT ARROW+SPACEBAR or CTRL+RIGHT ARROW+SPACEBAR Select several nonadjacent items
ENTER Open the selected items
PAGE UP Display the items one screen above the items on screen
PAGE DOWN Display the items one screen below the items on screen
HOME Select the first item on the timeline (if items are not grouped) or the first item in the group
END Select the last item on the timeline (if items are not grouped) or the last item in the group
CTRL+HOME Display (without selecting) the first item on the timeline (if items are not grouped) or the first item in the group
CTRL+END Display (without selecting) the last item on the timeline (if items are not grouped) or the last item in the group
Timeline - when a group is selected
ENTER or RIGHT ARROW Expand the group
ENTER or LEFT ARROW Collapse the group
UP ARROW Select the previous group
DOWN ARROW Select the next group
HOME Select the first group on the timeline
END Select the last group on the timeline
RIGHT ARROW Select the first item on screen in an expanded group or the first item off screen to the right
Timeline - when a unit of time on the time scale for days is selected
LEFT ARROW Move back in increments of time that are the same as those shown on the time scale
RIGHT ARROW Move forward in increments of time that are the same as those shown on the time scale
Shift+TAB When the lower time scale is selected, select the upper time scale
TAB When the upper time scale is selected, select the lower time scale
TAB When the lower time scale is selected, select the first item on screen or the first group on screen if items are grouped


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